Nicola Bell, M.A., Carr Cottage, Great Bavington, Northumberland, NE19 2BN

Evaluation: Find out what visitors think; Improve what we do

ICOM Croatia, 29 March 2012

Etnografski Muzej,  Trg Mažuranića 14, Zagreb

29.3.2012.

12,00 – 13,00 h

Lecture:

•    Short introduction to the principles of evaluation

•    Links to ICOM CECA Best Practice guidelines and Inspiring Learning for All framework

•    Evaluation techniques to use with different groups of visitors

13,30 -15,30 h

Workshop:

•    Practical exercises in the museum galleries and in the training room

•    Making an evaluation plan

•    Asking good questions

•    Analysing data

•    Discussion time